BetterReviews
Flowmint reviews
A five-star average across unrelated jobs tells you very little. Every review here names the job it applies to, and verified users carry more weight than anonymous ones.
60
Reviews in view
60
Verified
4.3
Average rating
81%
Platform verified rate
Journey builder without the enterprise contract
Email, SMS and in-app in one canvas. CRM sync is reliable. Branch depth caps out around six levels, which we have hit twice.
Loved
Multi-channel, price
Complaints
Branch depth cap
Fine, not flashy
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Price
Complaints
Advanced settings are buried
Support is the differentiator
The templates saved us more time than I expected. Small thing, big effect.
Loved
Reporting
Complaints
Mobile experience
Better than what we left
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Support responsiveness
Complaints
Mobile experience
Support is the differentiator
Does what it says. The onboarding was better than I expected for the price.
Loved
Reliability
Complaints
Documentation
Reliable day to day
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Onboarding
Fine, not flashy
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Reliability
Complaints
Documentation
Reliable day to day
The core workflow is well thought through. Some of the settings are buried.
Loved
Reporting
Complaints
Mobile experience
Replaced two tools with this
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Reporting
Complaints
Reporting depth
Held up as we grew
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Ease of use
Complaints
Occasional slow support
Worth the switch
The API is clean and documented, which made our integration a one-day job.
Loved
Ease of use
Complaints
Mobile experience
Replaced two tools with this
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Performance
Complaints
Price at the top tier
Fine, not flashy
We had one billing mix-up which was corrected the same week without argument.
Loved
Support responsiveness
Complaints
Reporting depth
Solid, with a couple of rough edges
Support answered within a few hours both times I needed them.
Loved
Ease of use
Complaints
Advanced settings are buried
Worth the switch
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Performance
Complaints
Reporting depth
Straightforward and fast
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Performance
Complaints
Price at the top tier
Reliable day to day
Does what it says. The onboarding was better than I expected for the price.
Loved
Performance
Held up as we grew
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Onboarding
Complaints
Documentation
Sensible defaults
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Reporting
Complaints
Reporting depth
Replaced two tools with this
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Onboarding
Support is the differentiator
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Price
Complaints
Limited integrations
Worth the switch
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Ease of use
Complaints
Reporting depth
Support is the differentiator
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Reporting
Complaints
Occasional slow support
Sensible defaults
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Reliability
Complaints
Advanced settings are buried
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