Jonas Kim
VerifiedTrusted Reviewer@jonaskim · contributing since Dec 20, 2025
585
Reputation
8
Reviews written
0
Problems reported
28
Helpful votes
Reviews (8)
Replaced two tools with this
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Onboarding
Complaints
Price at the top tier
Worth the switch
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Performance
Complaints
Reporting depth
Good fit for a small team
The core workflow is well thought through. Some of the settings are buried.
Loved
Support responsiveness
Complaints
Documentation
Replaced two tools with this
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Reporting
Complaints
Occasional slow support
Solid, with a couple of rough edges
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Price
Replaced two tools with this
Does what it says. The onboarding was better than I expected for the price.
Loved
Performance
Complaints
Advanced settings are buried
Held up as we grew
The templates saved us more time than I expected. Small thing, big effect.
Loved
Support responsiveness
Complaints
Occasional slow support