Piotr Berg
VerifiedTrusted Reviewer@piotrberg · contributing since Dec 22, 2024
581
Reputation
6
Reviews written
2
Problems reported
34
Helpful votes
Reviews (6)
Worth the switch
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Performance
Complaints
Limited integrations
Held up as we grew
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Onboarding
Complaints
Documentation
Reliable day to day
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Reliability
Complaints
Price at the top tier
Fine, not flashy
The templates saved us more time than I expected. Small thing, big effect.
Loved
Support responsiveness
Complaints
Mobile experience
Does the job without drama
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Reporting
Held up as we grew
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Reporting
Complaints
Advanced settings are buried
Problems reported (2)
Integration disconnects silently after token refresh
When the upstream token rotates the connection drops without notifying anyone, and sync stops until someone notices manually.
Keyboard focus is lost after closing a dialog
Focus returns to the top of the page rather than the triggering control, which makes keyboard-only navigation slow.