Shortline reviews

Click analytics that reconcile

Their click numbers match what our analytics sees within two percent, which was not true of the tool we replaced. Custom domain setup took ten minutes.

Solid, with a couple of rough edges

Would recommend for a small team. Larger orgs will want the higher tier.

Fine, not flashy

The core workflow is well thought through. Some of the settings are buried.

Good fit for a small team

Fine for what we need. Not the most powerful option but the least annoying.

Reliable day to day

We had one billing mix-up which was corrected the same week without argument.

Good fit for a small team

Support answered within a few hours both times I needed them.

Better than what we left

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Fine, not flashy

The reporting finally gave our lead something to take into the monthly review.

Replaced two tools with this

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Worth the switch

Good product held back slightly by thin documentation on the advanced features.

Does the job without drama

The core workflow is well thought through. Some of the settings are buried.

Solid, with a couple of rough edges

A few rough edges in the UI, but the underlying engine is dependable.

Straightforward and fast

Reliable. In four months we have had one short outage and it was communicated properly.

Reliable day to day

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Replaced two tools with this

A few rough edges in the UI, but the underlying engine is dependable.

Straightforward and fast

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Does the job without drama

Reliable. In four months we have had one short outage and it was communicated properly.

Does the job without drama

Migration was smoother than the last two tools we tried. Data came across intact.

Held up as we grew

Not perfect, but every problem we have raised got an answer and most got fixed.

Fine, not flashy

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Good fit for a small team

We evaluated four options and picked this one on support responsiveness. No regrets.

Reliable day to day

The templates saved us more time than I expected. Small thing, big effect.

Support is the differentiator

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Worth the switch

It scaled with us from two seats to eleven without a repricing conversation.