Lucia Marques
VerifiedCategory Expert@luciamarques2 · contributing since Mar 7, 2026
876
Reputation
9
Reviews written
3
Problems reported
38
Helpful votes
Reviews (9)
Reliable day to day
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Ease of use
Complaints
Mobile experience
Support is the differentiator
We had one billing mix-up which was corrected the same week without argument.
Loved
Performance
Complaints
Documentation
Sensible defaults
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Reliability
Complaints
Limited integrations
Straightforward and fast
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Reliability
Complaints
Advanced settings are buried
Solid, with a couple of rough edges
Pricing is honest and the free tier was enough to prove it before we paid.
Loved
Onboarding
Complaints
Occasional slow support
Solid, with a couple of rough edges
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Reliability
Complaints
Mobile experience
Solid, with a couple of rough edges
Pricing is honest and the free tier was enough to prove it before we paid.
Loved
Ease of use
Complaints
Reporting depth
Solid, with a couple of rough edges
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Support responsiveness
Complaints
Advanced settings are buried
Showing 8 of 9 reviews.
Problems reported (3)
Email notifications stop after an SSO change
Switching the workspace to SSO silently unsubscribes existing members from all notification email until they re-save preferences.
Email notifications stop after an SSO change
Switching the workspace to SSO silently unsubscribes existing members from all notification email until they re-save preferences.
Session expires without warning mid-edit
The session ends silently while editing, and unsaved work is lost on the next save attempt with no warning beforehand.