BetterSaaS

Ines Petrov

VerifiedContributor

@inespetrov · contributing since Mar 9, 2025

145

Reputation

11

Reviews written

0

Problems reported

51

Helpful votes

Reviews (11)

Ines PetrovVerified user2mo ago
Formcraftfor Lead Generation

Solid, with a couple of rough edges

Reliable. In four months we have had one short outage and it was communicated properly.

Loved

Reporting

Complaints

Limited integrations

5 found this helpful
Ines PetrovVerified user3mo ago
Backlogicfor Issue Tracking

Better than what we left

Good product held back slightly by thin documentation on the advanced features.

Loved

Price

Complaints

Occasional slow support

4 found this helpful
Ines PetrovVerified user3mo ago
Pixelforgefor Interface Design Tools

Good fit for a small team

Pricing is honest and the free tier was enough to prove it before we paid.

Loved

Integrations

Complaints

Reporting depth

3 found this helpful
Ines PetrovVerified user6mo ago
Shortlinefor Link Management

Replaced two tools with this

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Loved

Ease of use

Complaints

Advanced settings are buried

3 found this helpful
Ines PetrovVerified user7mo ago
Ticketwellfor Help Desk

Worth the switch

The API is clean and documented, which made our integration a one-day job.

Loved

Price

Complaints

Reporting depth

5 found this helpful
Ines PetrovVerified user1y ago
Postloopfor Social Media Scheduling

Fine, not flashy

Good product held back slightly by thin documentation on the advanced features.

Loved

Support responsiveness

Complaints

Price at the top tier

3 found this helpful
Ines PetrovVerified user1y ago
Tracepointfor Issue Tracking

Does the job without drama

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Loved

Onboarding

Complaints

Advanced settings are buried

8 found this helpful
Ines PetrovVerified user1y ago
Notewellfor Note & Writing Apps

Fine, not flashy

Easy to hand over to a junior marketer, which was the deciding factor for us.

Loved

Integrations

Complaints

Mobile experience

1 found this helpful

Showing 8 of 11 reviews.