BetterSaaS

Anya Osei

VerifiedContributor

@anyaosei · contributing since May 11, 2026

135

Reputation

8

Reviews written

0

Problems reported

24

Helpful votes

Reviews (8)

Anya OseiVerified user7mo ago
Replyboxfor Help Desk

Good fit for a small team

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Loved

Reporting

0 found this helpful
Anya OseiVerified user7mo ago
Signalpeakfor Observability Tools

Reliable day to day

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Loved

Performance

Complaints

Occasional slow support

1 found this helpful
Anya OseiUnverified8mo ago
Serptidefor SEO Tools

Held up as we grew

We evaluated four options and picked this one on support responsiveness. No regrets.

Loved

Reporting

Complaints

Occasional slow support

4 found this helpful
Anya OseiVerified user11mo ago
Tracewellfor Observability Tools

Replaced two tools with this

Good value at our size. I would want more depth if we doubled the team.

Loved

Price

Complaints

Reporting depth

1 found this helpful
Anya OseiVerified user1y ago
Shortlinefor Link Management

Support is the differentiator

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Loved

Ease of use

Complaints

Reporting depth

1 found this helpful
Anya OseiVerified user1y ago
Boardwalkfor Digital Whiteboards

Fine, not flashy

It scaled with us from two seats to eleven without a repricing conversation.

Loved

Support responsiveness

Complaints

Mobile experience

7 found this helpful
Anya OseiVerified user1y ago
Scriptlyfor Transcription

Reliable day to day

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Loved

Performance

Complaints

Occasional slow support

5 found this helpful
Anya OseiVerified user1y ago
Backlogicfor Issue Tracking

Replaced two tools with this

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Loved

Reliability

Complaints

Mobile experience

5 found this helpful