Felix Kim

Solid, with a couple of rough edges

Reliable. In four months we have had one short outage and it was communicated properly.

Reliable day to day

Reliable. In four months we have had one short outage and it was communicated properly.

Fine, not flashy

Easy to hand over to a junior marketer, which was the deciding factor for us.

Replaced two tools with this

A few rough edges in the UI, but the underlying engine is dependable.

Fine, not flashy

We had one billing mix-up which was corrected the same week without argument.

Held up as we grew

Good product held back slightly by thin documentation on the advanced features.

Support is the differentiator

The core workflow is well thought through. Some of the settings are buried.