Serptide reviews

Worth the switch

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Solid, with a couple of rough edges

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Great at scale, poor at answering tickets

Fifty thousand keywords across nine locales, no complaints on the data. Support took nine days to respond to a billing question, and the answer was wrong.

Good fit for a small team

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Sensible defaults

Does what it says. The onboarding was better than I expected for the price.

Better than what we left

Support answered within a few hours both times I needed them.

Solid, with a couple of rough edges

We use maybe sixty percent of it. That sixty percent works very well.

Solid, with a couple of rough edges

Does what it says. The onboarding was better than I expected for the price.

Good fit for a small team

Fine for what we need. Not the most powerful option but the least annoying.

Does the job without drama

The reporting finally gave our lead something to take into the monthly review.

Good fit for a small team

Not perfect, but every problem we have raised got an answer and most got fixed.

Fine, not flashy

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Better than what we left

We use maybe sixty percent of it. That sixty percent works very well.

Sensible defaults

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Reliable day to day

Migration was smoother than the last two tools we tried. Data came across intact.

Replaced two tools with this

Migration was smoother than the last two tools we tried. Data came across intact.

Sensible defaults

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Does the job without drama

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Held up as we grew

Good value at our size. I would want more depth if we doubled the team.

Worth the switch

The templates saved us more time than I expected. Small thing, big effect.

Support is the differentiator

Fine for what we need. Not the most powerful option but the least annoying.

Does the job without drama

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Held up as we grew

Easy to hand over to a junior marketer, which was the deciding factor for us.

Solid, with a couple of rough edges

The core workflow is well thought through. Some of the settings are buried.