Serptide
UnclaimedRank tracking at agency scale.
BetterScore
Avg rating
4.4
49 reviews · 37 verified
Would recommend
88%
4★ and above
Resolution rate
0%
0 of 2 problems
Median first response
5d
50% of problems answered
Open problems
2
60 users affected
About
Serptide tracks large keyword sets across locales and devices with white-label client reporting, share-of-voice and automated anomaly alerts.
Use-case ranks
A product can rank very differently depending on the job it is being judged for.
Score breakdown
How the BetterScore of 80.2 in SEO Tools is composed.
Verified rating, recommendation rate, sentiment
Resolved rate, response speed, user confirmation
Verified users, depth, anomaly checks
Primary-use votes, workflow match
Helpful replies, Q&A, founder participation
Recent improvements, sentiment trend, release activity
Follows, saves, likes, qualified profile visits
Confidence: medium. Sponsored placements contribute zero points to this score.
Loved for, and complained about
Themes extracted from verified review pros and cons.
Loved for
- · Reliability
- · Price
- · Performance
- · Support responsiveness
- · Scale
- · white-label reports
- · Integrations
- · Ease of use
Common complaints
- · Advanced settings are buried
- · Limited integrations
- · Price at the top tier
- · Documentation
- · Support responsiveness
- · Reporting depth
- · Mobile experience
- · Occasional slow support
Problems
The public issue record. Open problems are as informative as resolved ones — so is how fast the company answered.
Open
2
Resolved
0
User-confirmed
0
Median resolution
—
Rank data gaps on mobile SERPs for non-US locales
Mobile rank data for DE and JP shows gaps of two to four days per month with no notification.
Billing question unanswered for nine days
Raised a question about a duplicate invoice on 3 May. First response arrived 12 May and referenced a different account.
Reviews
37 of 49 reviews come from verified users.
4.4
49 reviews
Better than what we left
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Reliability
Complaints
Advanced settings are buried
Solid, with a couple of rough edges
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Price
Complaints
Limited integrations
Worth the switch
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Performance
Complaints
Price at the top tier
Solid, with a couple of rough edges
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Support responsiveness
Complaints
Documentation