Ondine Novak
VerifiedContributor@ondinenovak · contributing since Oct 6, 2024
341
Reputation
14
Reviews written
1
Problems reported
58
Helpful votes
Reviews (14)
Does the job without drama
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Reporting
Complaints
Occasional slow support
Solid, with a couple of rough edges
The reporting finally gave our lead something to take into the monthly review.
Loved
Performance
Complaints
Limited integrations
Worth the switch
The reporting finally gave our lead something to take into the monthly review.
Loved
Onboarding
Complaints
Occasional slow support
Good fit for a small team
Migration was smoother than the last two tools we tried. Data came across intact.
Loved
Ease of use
Complaints
Advanced settings are buried
Replaced two tools with this
The reporting finally gave our lead something to take into the monthly review.
Loved
Ease of use
Complaints
Advanced settings are buried
Better than what we left
The API is clean and documented, which made our integration a one-day job.
Loved
Price
Complaints
Reporting depth
Fine, not flashy
Support answered within a few hours both times I needed them.
Loved
Support responsiveness
Complaints
Limited integrations
Replaced two tools with this
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Support responsiveness
Complaints
Occasional slow support
Showing 8 of 14 reviews.