Rafael Larsen

Does the job without drama

Good product held back slightly by thin documentation on the advanced features.

Reliable day to day

We had one billing mix-up which was corrected the same week without argument.

Reliable day to day

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Good fit for a small team

Not perfect, but every problem we have raised got an answer and most got fixed.

Better than what we left

Six months in and it still does the job. Nothing surprising, which is the point.

Support is the differentiator

Support answered within a few hours both times I needed them.

Straightforward and fast

The API is clean and documented, which made our integration a one-day job.

Fine, not flashy

Good product held back slightly by thin documentation on the advanced features.