BetterSaaS

BetterReviews

Relayline reviews

A five-star average across unrelated jobs tells you very little. Every review here names the job it applies to, and verified users carry more weight than anonymous ones.

26

Reviews in view

26

Verified

4.5

Average rating

81%

Platform verified rate

Theo NagyVerified user2mo ago
for CRM Software

Solid, with a couple of rough edges

Good value at our size. I would want more depth if we doubled the team.

Loved

Price

Complaints

Limited integrations

4 found this helpful
Leila OseiVerified user2mo ago
for CRM Software

Better than what we left

We evaluated four options and picked this one on support responsiveness. No regrets.

Loved

Onboarding

Complaints

Mobile experience

4 found this helpful
Leila DuarteVerified user3mo ago
for CRM Software

Solid, with a couple of rough edges

The templates saved us more time than I expected. Small thing, big effect.

Loved

Price

Complaints

Documentation

2 found this helpful
Jonas BakkerVerified user4mo ago
for CRM Software

Good fit for a small team

We use maybe sixty percent of it. That sixty percent works very well.

Loved

Ease of use

Complaints

Advanced settings are buried

5 found this helpful
Lucia MarquesVerified user5mo ago
for CRM Software

Better than what we left

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Loved

Reporting

Complaints

Limited integrations

1 found this helpful
Tomas NowakVerified user5mo ago
for CRM Software

Straightforward and fast

A few rough edges in the UI, but the underlying engine is dependable.

Loved

Reporting

7 found this helpful
Rania IvanovVerified user5mo ago
for CRM Software

Good fit for a small team

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Loved

Reliability

Complaints

Price at the top tier

5 found this helpful
Rhea VegaVerified user6mo ago
for CRM Software

Replaced two tools with this

The API is clean and documented, which made our integration a one-day job.

Loved

Support responsiveness

Complaints

Reporting depth

3 found this helpful
Karim OkoyeVerified user7mo ago
for CRM Software

Straightforward and fast

It scaled with us from two seats to eleven without a repricing conversation.

Loved

Ease of use

Complaints

Price at the top tier

0 found this helpful
Hugo OseiVerified user8mo ago
for CRM Software

Support is the differentiator

Reliable. In four months we have had one short outage and it was communicated properly.

Loved

Ease of use

Complaints

Documentation

3 found this helpful
Ivy IyerVerified user8mo ago
for CRM Software

Held up as we grew

Fine for what we need. Not the most powerful option but the least annoying.

Loved

Onboarding

Complaints

Reporting depth

4 found this helpful
Vera HoffmanVerified user8mo ago
for CRM Software

Fine, not flashy

Pricing is honest and the free tier was enough to prove it before we paid.

Loved

Onboarding

Complaints

Occasional slow support

4 found this helpful
Mira OkoyeVerified user8mo ago
for CRM Software

Straightforward and fast

The reporting finally gave our lead something to take into the monthly review.

Loved

Reliability

0 found this helpful
Mei ChenVerified user9mo ago
for CRM Software

Better than what we left

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Loved

Integrations

Complaints

Price at the top tier

6 found this helpful
Lucia VegaVerified user9mo ago
for CRM Software

Better than what we left

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Loved

Integrations

Complaints

Advanced settings are buried

6 found this helpful
Hugo CostaVerified user10mo ago
for CRM Software

Fine, not flashy

Good product held back slightly by thin documentation on the advanced features.

Loved

Support responsiveness

Complaints

Reporting depth

3 found this helpful
Leila BergVerified user10mo ago
for CRM Software

Does the job without drama

Good product held back slightly by thin documentation on the advanced features.

Loved

Reporting

Complaints

Mobile experience

6 found this helpful
Rania LarsenVerified user1y ago
for CRM Software

Sensible defaults

We evaluated four options and picked this one on support responsiveness. No regrets.

Loved

Reporting

Complaints

Mobile experience

8 found this helpful
Nils ChenVerified user1y ago
for CRM Software

Fine, not flashy

Migration was smoother than the last two tools we tried. Data came across intact.

Loved

Price

Complaints

Advanced settings are buried

3 found this helpful
Sofia MoreauVerified user1y ago
for CRM Software

Sensible defaults

We evaluated four options and picked this one on support responsiveness. No regrets.

Loved

Integrations

Complaints

Advanced settings are buried

6 found this helpful
Ines LindqvistVerified user1y ago
for CRM Software

Good fit for a small team

Fine for what we need. Not the most powerful option but the least annoying.

Loved

Performance

Complaints

Documentation

1 found this helpful
Theo DuarteVerified user1y ago
for CRM Software

Better than what we left

The API is clean and documented, which made our integration a one-day job.

Loved

Price

Complaints

Occasional slow support

8 found this helpful
Sanne IvanovVerified user1y ago
for CRM Software

Reliable day to day

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Loved

Price

Complaints

Reporting depth

4 found this helpful
Mateo IvanovVerified user1y ago
for CRM Software

Does the job without drama

Six months in and it still does the job. Nothing surprising, which is the point.

Loved

Onboarding

3 found this helpful

Showing 24 of 26 reviews. Narrow by job or product to see more.

How reviews are weighted

Volume raises confidence. It does not overpower quality.

Verified beats anonymous

Work-email and billing verification carry materially more weight than an unverified account.

Reputation compounds

Reviewers whose contributions are consistently marked helpful influence the score more.

Recency matters

Recent evidence weighs more, but history stays visible so you can see the trajectory.

Bursts get flagged

Sudden volume from one referrer, shared fingerprints or vendor IP ranges trigger review.