Lucia Marques
Trusted Reviewer@luciamarques · contributing since Jan 31, 2025
643
Reputation
9
Reviews written
0
Problems reported
44
Helpful votes
Reviews (9)
Held up as we grew
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Ease of use
Complaints
Reporting depth
Straightforward and fast
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Performance
Complaints
Occasional slow support
Solid, with a couple of rough edges
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Performance
Complaints
Price at the top tier
Sensible defaults
Good product held back slightly by thin documentation on the advanced features.
Loved
Support responsiveness
Complaints
Advanced settings are buried
Better than what we left
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Reporting
Complaints
Limited integrations
Sensible defaults
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Price
Complaints
Occasional slow support
Solid, with a couple of rough edges
Support answered within a few hours both times I needed them.
Loved
Support responsiveness
Complaints
Occasional slow support
Held up as we grew
The reporting finally gave our lead something to take into the monthly review.
Loved
Performance
Complaints
Price at the top tier
Showing 8 of 9 reviews.