Relayline
UnclaimedA CRM that fills itself in.
BetterScore
Avg rating
4.6
38 reviews · 26 verified
Would recommend
92%
4★ and above
Resolution rate
25%
1 of 4 problems
Median first response
6h
50% of problems answered
Open problems
3
97 users affected
About
Relayline builds pipeline records from mail, calendar and call activity, so reps confirm what it inferred rather than typing everything twice.
Use-case ranks
A product can rank very differently depending on the job it is being judged for.
Score breakdown
How the BetterScore of 87.5 in CRM Software is composed.
Verified rating, recommendation rate, sentiment
Resolved rate, response speed, user confirmation
Verified users, depth, anomaly checks
Primary-use votes, workflow match
Helpful replies, Q&A, founder participation
Recent improvements, sentiment trend, release activity
Follows, saves, likes, qualified profile visits
Confidence: medium. Sponsored placements contribute zero points to this score.
Loved for, and complained about
Themes extracted from verified review pros and cons.
Loved for
- · Price
- · Support responsiveness
- · Onboarding
- · Ease of use
- · Reporting
- · Reliability
- · Integrations
- · Performance
Common complaints
- · Limited integrations
- · Reporting depth
- · Mobile experience
- · Documentation
- · Advanced settings are buried
- · Price at the top tier
- · Occasional slow support
Problems
The public issue record. Open problems are as informative as resolved ones — so is how fast the company answered.
Open
3
Resolved
1
User-confirmed
1
Median resolution
6d
CSV export times out on large accounts
Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.
Rapid submit creates duplicate records
Double-clicking the save button creates two records because the control is not disabled while the request is in flight.
Email notifications stop after an SSO change
Switching the workspace to SSO silently unsubscribes existing members from all notification email until they re-save preferences.
Integration disconnects silently after token refresh
When the upstream token rotates the connection drops without notifying anyone, and sync stops until someone notices manually.
Reviews
26 of 38 reviews come from verified users.
4.6
38 reviews
Solid, with a couple of rough edges
Good value at our size. I would want more depth if we doubled the team.
Loved
Price
Complaints
Limited integrations
Sensible defaults
The API is clean and documented, which made our integration a one-day job.
Loved
Support responsiveness
Complaints
Reporting depth
Better than what we left
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Onboarding
Complaints
Mobile experience
Solid, with a couple of rough edges
The templates saved us more time than I expected. Small thing, big effect.
Loved
Price
Complaints
Documentation