Docubase reviews

Sensible defaults

We evaluated four options and picked this one on support responsiveness. No regrets.

Better than what we left

Not perfect, but every problem we have raised got an answer and most got fixed.

Better than what we left

Support answered within a few hours both times I needed them.

Fine, not flashy

Easy to hand over to a junior marketer, which was the deciding factor for us.

Fine, not flashy

We evaluated four options and picked this one on support responsiveness. No regrets.

Replaced two tools with this

Fine for what we need. Not the most powerful option but the least annoying.

Held up as we grew

Good product held back slightly by thin documentation on the advanced features.

Fine, not flashy

The core workflow is well thought through. Some of the settings are buried.

Held up as we grew

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Good fit for a small team

Does what it says. The onboarding was better than I expected for the price.

Straightforward and fast

Would recommend for a small team. Larger orgs will want the higher tier.

Worth the switch

We had one billing mix-up which was corrected the same week without argument.

Better than what we left

Does what it says. The onboarding was better than I expected for the price.

Reliable day to day

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Good fit for a small team

Does what it says. The onboarding was better than I expected for the price.

Good fit for a small team

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Held up as we grew

Not perfect, but every problem we have raised got an answer and most got fixed.

Solid, with a couple of rough edges

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Solid, with a couple of rough edges

Pricing is honest and the free tier was enough to prove it before we paid.

Does the job without drama

Six months in and it still does the job. Nothing surprising, which is the point.

Better than what we left

Six months in and it still does the job. Nothing surprising, which is the point.

Straightforward and fast

We had one billing mix-up which was corrected the same week without argument.

Held up as we grew

We had one billing mix-up which was corrected the same week without argument.

Better than what we left

Would recommend for a small team. Larger orgs will want the higher tier.