Mei Iyer
VerifiedNewcomer@meiiyer · contributing since Jun 6, 2026
80
Reputation
13
Reviews written
2
Problems reported
52
Helpful votes
Reviews (13)
Sensible defaults
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Ease of use
Complaints
Limited integrations
Held up as we grew
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Reliability
Complaints
Limited integrations
Reliable day to day
Stable and predictable. I have stopped thinking about it, which is the compliment.
Loved
Reporting
Complaints
Reporting depth
Reliable day to day
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Reporting
Complaints
Documentation
Worth the switch
Good value at our size. I would want more depth if we doubled the team.
Loved
Reliability
Complaints
Advanced settings are buried
Solid, with a couple of rough edges
Support answered within a few hours both times I needed them.
Loved
Support responsiveness
Complaints
Reporting depth
Worth the switch
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Integrations
Complaints
Occasional slow support
Showing 8 of 13 reviews.
Problems reported (2)
Sorting differs between the list and the export
The exported file does not preserve the sort order shown on screen, so the two disagree when compared side by side.
Session expires without warning mid-edit
The session ends silently while editing, and unsaved work is lost on the next save attempt with no warning beforehand.