Felix Chen
Trusted Reviewer@felixchen · contributing since Apr 10, 2026
687
Reputation
16
Reviews written
1
Problems reported
63
Helpful votes
Reviews (16)
Better than what we left
Support answered within a few hours both times I needed them.
Loved
Onboarding
Complaints
Price at the top tier
Support is the differentiator
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Price
Complaints
Occasional slow support
Sensible defaults
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Support responsiveness
Complaints
Occasional slow support
Sensible defaults
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Integrations
Complaints
Reporting depth
Held up as we grew
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Performance
Complaints
Mobile experience
Better than what we left
Easy to hand over to a junior marketer, which was the deciding factor for us.
Loved
Support responsiveness
Complaints
Limited integrations
Worth the switch
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Onboarding
Complaints
Documentation
Does the job without drama
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Reporting
Complaints
Documentation
Showing 8 of 16 reviews.