BetterReviews
Boardwalk reviews
A five-star average across unrelated jobs tells you very little. Every review here names the job it applies to, and verified users carry more weight than anonymous ones.
19
Reviews in view
19
Verified
4.5
Average rating
81%
Platform verified rate
Solid, with a couple of rough edges
Does what it says. The onboarding was better than I expected for the price.
Loved
Support responsiveness
Complaints
Occasional slow support
Fine, not flashy
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Reporting
Complaints
Mobile experience
Straightforward and fast
Migration was smoother than the last two tools we tried. Data came across intact.
Loved
Onboarding
Complaints
Reporting depth
Sensible defaults
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Performance
Complaints
Limited integrations
Worth the switch
Migration was smoother than the last two tools we tried. Data came across intact.
Loved
Integrations
Does the job without drama
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Reliability
Complaints
Occasional slow support
Worth the switch
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Performance
Complaints
Documentation
Replaced two tools with this
The API is clean and documented, which made our integration a one-day job.
Loved
Integrations
Complaints
Documentation
Solid, with a couple of rough edges
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Integrations
Complaints
Documentation
Support is the differentiator
Good value at our size. I would want more depth if we doubled the team.
Loved
Reporting
Complaints
Limited integrations
Held up as we grew
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Performance
Complaints
Price at the top tier
Reliable day to day
Easy to hand over to a junior marketer, which was the deciding factor for us.
Loved
Ease of use
Complaints
Limited integrations
Straightforward and fast
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Performance
Complaints
Price at the top tier
Fine, not flashy
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Support responsiveness
Complaints
Mobile experience
Solid, with a couple of rough edges
Pricing is honest and the free tier was enough to prove it before we paid.
Loved
Support responsiveness
Complaints
Limited integrations
Support is the differentiator
Good value at our size. I would want more depth if we doubled the team.
Loved
Onboarding
Complaints
Occasional slow support
Support is the differentiator
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Price
Complaints
Advanced settings are buried
Support is the differentiator
Migration was smoother than the last two tools we tried. Data came across intact.
Loved
Integrations
Complaints
Advanced settings are buried
Sensible defaults
Support answered within a few hours both times I needed them.
Loved
Ease of use
Complaints
Reporting depth
How reviews are weighted
Volume raises confidence. It does not overpower quality.
Verified beats anonymous
Work-email and billing verification carry materially more weight than an unverified account.
Reputation compounds
Reviewers whose contributions are consistently marked helpful influence the score more.
Recency matters
Recent evidence weighs more, but history stays visible so you can see the trajectory.
Bursts get flagged
Sudden volume from one referrer, shared fingerprints or vendor IP ranges trigger review.