Paulo Novak
VerifiedCategory Expert@paulonovak · contributing since Mar 26, 2026
833
Reputation
14
Reviews written
0
Problems reported
47
Helpful votes
Reviews (14)
Held up as we grew
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Ease of use
Complaints
Documentation
Good fit for a small team
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Integrations
Complaints
Advanced settings are buried
Worth the switch
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Support responsiveness
Complaints
Limited integrations
Good fit for a small team
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Performance
Complaints
Price at the top tier
Solid, with a couple of rough edges
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Integrations
Complaints
Documentation
Reliable day to day
The API is clean and documented, which made our integration a one-day job.
Loved
Support responsiveness
Complaints
Occasional slow support
Solid, with a couple of rough edges
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Integrations
Complaints
Advanced settings are buried
Support is the differentiator
The templates saved us more time than I expected. Small thing, big effect.
Loved
Performance
Complaints
Mobile experience
Showing 8 of 14 reviews.