BetterSaaS

Boardwalk

Unclaimed

Diagrams, maps and workshops on one canvas.

$14 – $179/moFree tierFounded 2020Web
82.2

BetterScore

Avg rating

4.5

24 reviews · 19 verified

Would recommend

88%

4★ and above

Resolution rate

100%

2 of 2 problems

Median first response

36h

100% of problems answered

Open problems

0

0 users affected

About

Boardwalk mixes structured diagramming with freeform canvas, so an architecture diagram and the discussion around it share a file.

Use-case ranks

A product can rank very differently depending on the job it is being judged for.

#2
Digital Whiteboards

medium confidence · 24 reviews in this job · fit 88

82.2

Score breakdown

How the BetterScore of 82.2 in Digital Whiteboards is composed.

User satisfaction86 · 25% weight

Verified rating, recommendation rate, sentiment

Problem resolution83 · 20% weight

Resolved rate, response speed, user confirmation

Review trust84 · 15% weight

Verified users, depth, anomaly checks

Use-case fit88 · 15% weight

Primary-use votes, workflow match

Community activity73 · 10% weight

Helpful replies, Q&A, founder participation

Product momentum76 · 10% weight

Recent improvements, sentiment trend, release activity

Popularity68 · 5% weight

Follows, saves, likes, qualified profile visits

Confidence: medium. Sponsored placements contribute zero points to this score.

Loved for, and complained about

Themes extracted from verified review pros and cons.

Loved for

  • · Support responsiveness
  • · Reporting
  • · Onboarding
  • · Performance
  • · Integrations
  • · Reliability
  • · Ease of use
  • · Price

Common complaints

  • · Occasional slow support
  • · Mobile experience
  • · Reporting depth
  • · Limited integrations
  • · Documentation
  • · Price at the top tier
  • · Advanced settings are buried

Problems

The public issue record. Open problems are as informative as resolved ones — so is how fast the company answered.

All 2 problems →

Open

0

Resolved

2

User-confirmed

1

Median resolution

31d

Reviews

19 of 24 reviews come from verified users.

All reviews →

4.5

24 reviews

5★
15
4★
6
3★
3
2★
0
1★
0
Yuki FarahVerified user1mo ago
for Digital Whiteboards

Solid, with a couple of rough edges

Does what it says. The onboarding was better than I expected for the price.

Loved

Support responsiveness

Complaints

Occasional slow support

2 found this helpful
Callum BergVerified user2mo ago
for Digital Whiteboards

Fine, not flashy

Six months in and it still does the job. Nothing surprising, which is the point.

Loved

Reporting

Complaints

Mobile experience

8 found this helpful
Vera HoffmanVerified user2mo ago
for Digital Whiteboards

Straightforward and fast

Migration was smoother than the last two tools we tried. Data came across intact.

Loved

Onboarding

Complaints

Reporting depth

5 found this helpful
Leila OseiVerified user4mo ago
for Digital Whiteboards

Sensible defaults

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Loved

Performance

Complaints

Limited integrations

6 found this helpful