Yuki Farah

Solid, with a couple of rough edges

Does what it says. The onboarding was better than I expected for the price.

Support is the differentiator

Would recommend for a small team. Larger orgs will want the higher tier.

Sensible defaults

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Better than what we left

Reliable. In four months we have had one short outage and it was communicated properly.

Sensible defaults

It scaled with us from two seats to eleven without a repricing conversation.

Support is the differentiator

Good value at our size. I would want more depth if we doubled the team.

Does the job without drama

Reliable. In four months we have had one short outage and it was communicated properly.

Worth the switch

Good product held back slightly by thin documentation on the advanced features.