Reviews, tied to the job they were written for

Better than what we left

Not perfect, but every problem we have raised got an answer and most got fixed.

Support is the differentiator

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Better than what we left

We had one billing mix-up which was corrected the same week without argument.

Solid, with a couple of rough edges

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Sensible defaults

We use maybe sixty percent of it. That sixty percent works very well.

Reliable day to day

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Straightforward and fast

A few rough edges in the UI, but the underlying engine is dependable.

Support is the differentiator

Not perfect, but every problem we have raised got an answer and most got fixed.

Good fit for a small team

A few rough edges in the UI, but the underlying engine is dependable.

Does the job without drama

Not perfect, but every problem we have raised got an answer and most got fixed.

Fine, not flashy

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Fine, not flashy

Good value at our size. I would want more depth if we doubled the team.

Does the job without drama

We evaluated four options and picked this one on support responsiveness. No regrets.

Fine, not flashy

It scaled with us from two seats to eleven without a repricing conversation.

Sensible defaults

We had one billing mix-up which was corrected the same week without argument.

Replaced two tools with this

Good value at our size. I would want more depth if we doubled the team.

Solid, with a couple of rough edges

Good product held back slightly by thin documentation on the advanced features.

Fine, not flashy

Fine for what we need. Not the most powerful option but the least annoying.

Support is the differentiator

Six months in and it still does the job. Nothing surprising, which is the point.

Support is the differentiator

Stable and predictable. I have stopped thinking about it, which is the compliment.

Good fit for a small team

Reliable. In four months we have had one short outage and it was communicated properly.

Sensible defaults

Fine for what we need. Not the most powerful option but the least annoying.

Solid, with a couple of rough edges

Good product held back slightly by thin documentation on the advanced features.

Sensible defaults

It scaled with us from two seats to eleven without a repricing conversation.