BetterSaaS

Ivy Farah

VerifiedContributor

@ivyfarah · contributing since Oct 6, 2025

209

Reputation

8

Reviews written

1

Problems reported

30

Helpful votes

Reviews (8)

Ivy FarahVerified user2mo ago
Tracepointfor Issue Tracking

Sensible defaults

Not perfect, but every problem we have raised got an answer and most got fixed.

Loved

Onboarding

Complaints

Advanced settings are buried

1 found this helpful
Ivy FarahVerified user4mo ago
Promptforgefor LLM Developer Tools

Does the job without drama

Not perfect, but every problem we have raised got an answer and most got fixed.

Loved

Ease of use

Complaints

Occasional slow support

6 found this helpful
Ivy FarahUnverified6mo ago
Sendhavenfor Email Marketing

Replaced two tools with this

A few rough edges in the UI, but the underlying engine is dependable.

Loved

Onboarding

Complaints

Reporting depth

5 found this helpful
Ivy FarahUnverified6mo ago
Loopspacefor Team Collaboration

Reliable day to day

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Loved

Reliability

Complaints

Price at the top tier

1 found this helpful
Ivy FarahVerified user8mo ago
Huddleboardfor Team Collaboration

Worth the switch

The templates saved us more time than I expected. Small thing, big effect.

Loved

Price

Complaints

Advanced settings are buried

6 found this helpful
Ivy FarahVerified user8mo ago
Asklyfor Survey & Form Builders

Fine, not flashy

Fine for what we need. Not the most powerful option but the least annoying.

Loved

Integrations

Complaints

Reporting depth

7 found this helpful
Ivy FarahVerified user11mo ago
Balancebookfor Accounting Software

Reliable day to day

Reliable. In four months we have had one short outage and it was communicated properly.

Loved

Price

Complaints

Occasional slow support

3 found this helpful
Ivy FarahVerified user1y ago
Deskwisefor Help Desk

Held up as we grew

The API is clean and documented, which made our integration a one-day job.

Loved

Price

Complaints

Limited integrations

1 found this helpful

Problems reported (1)