BetterReviews
Slate reviews
A five-star average across unrelated jobs tells you very little. Every review here names the job it applies to, and verified users carry more weight than anonymous ones.
30
Reviews in view
24
Verified
4.9
Average rating
81%
Platform verified rate
Solid, with a couple of rough edges
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Support responsiveness
Complaints
Advanced settings are buried
Better than what we left
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Reliability
Complaints
Documentation
Worth the switch
Stable and predictable. I have stopped thinking about it, which is the compliment.
Loved
Support responsiveness
Complaints
Price at the top tier
Held up as we grew
The templates saved us more time than I expected. Small thing, big effect.
Loved
Integrations
Complaints
Price at the top tier
Held up as we grew
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Integrations
Complaints
Documentation
Better than what we left
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Integrations
Solid, with a couple of rough edges
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Performance
Complaints
Advanced settings are buried
Held up as we grew
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Reporting
Complaints
Occasional slow support
Straightforward and fast
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Support responsiveness
Complaints
Reporting depth
Better than what we left
Migration was smoother than the last two tools we tried. Data came across intact.
Loved
Ease of use
Complaints
Reporting depth
Straightforward and fast
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Reporting
Complaints
Price at the top tier
Worth the switch
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Integrations
Complaints
Occasional slow support
Sensible defaults
Good product held back slightly by thin documentation on the advanced features.
Loved
Ease of use
Complaints
Mobile experience
Held up as we grew
It scaled with us from two seats to eleven without a repricing conversation.
Loved
Ease of use
Complaints
Occasional slow support
Replaced two tools with this
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Reliability
Complaints
Limited integrations
Support is the differentiator
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Support responsiveness
Complaints
Limited integrations
Reliable day to day
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Onboarding
Complaints
Documentation
Fine, not flashy
Does what it says. The onboarding was better than I expected for the price.
Loved
Integrations
Complaints
Limited integrations
Fine, not flashy
Good product held back slightly by thin documentation on the advanced features.
Loved
Price
Complaints
Limited integrations
Fine, not flashy
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Reporting
Complaints
Mobile experience
Support is the differentiator
The templates saved us more time than I expected. Small thing, big effect.
Loved
Price
Complaints
Price at the top tier
Replaced two tools with this
Good product held back slightly by thin documentation on the advanced features.
Loved
Reliability
Complaints
Mobile experience
Support is the differentiator
Pricing is honest and the free tier was enough to prove it before we paid.
Loved
Reporting
Complaints
Occasional slow support
Support is the differentiator
The core workflow is well thought through. Some of the settings are buried.
Loved
Ease of use
Complaints
Mobile experience
Showing 24 of 30 reviews. Narrow by job or product to see more.
How reviews are weighted
Volume raises confidence. It does not overpower quality.
Verified beats anonymous
Work-email and billing verification carry materially more weight than an unverified account.
Reputation compounds
Reviewers whose contributions are consistently marked helpful influence the score more.
Recency matters
Recent evidence weighs more, but history stays visible so you can see the trajectory.
Bursts get flagged
Sudden volume from one referrer, shared fingerprints or vendor IP ranges trigger review.