BetterSaaS

BetterReviews

Wagebase reviews

A five-star average across unrelated jobs tells you very little. Every review here names the job it applies to, and verified users carry more weight than anonymous ones.

18

Reviews in view

18

Verified

4.4

Average rating

81%

Platform verified rate

Tomas OkoyeVerified user4mo ago
for Payroll Software

Reliable day to day

The core workflow is well thought through. Some of the settings are buried.

Loved

Reporting

Complaints

Occasional slow support

4 found this helpful
Amara IyerVerified user4mo ago
for Payroll Software

Better than what we left

Good value at our size. I would want more depth if we doubled the team.

Loved

Support responsiveness

Complaints

Reporting depth

0 found this helpful
Rhea TanakaVerified user5mo ago
for Payroll Software

Solid, with a couple of rough edges

Reliable. In four months we have had one short outage and it was communicated properly.

Loved

Performance

Complaints

Documentation

7 found this helpful
Tomas NowakVerified user6mo ago
for Payroll Software

Reliable day to day

We use maybe sixty percent of it. That sixty percent works very well.

Loved

Reliability

Complaints

Limited integrations

3 found this helpful
Piotr SilveiraVerified user6mo ago
for Payroll Software

Held up as we grew

Stable and predictable. I have stopped thinking about it, which is the compliment.

Loved

Reporting

Complaints

Reporting depth

8 found this helpful
Bruno ChenVerified user7mo ago
for Payroll Software

Reliable day to day

We had one billing mix-up which was corrected the same week without argument.

Loved

Performance

Complaints

Limited integrations

1 found this helpful
Bruno OkoyeVerified user8mo ago
for Payroll Software

Better than what we left

We use maybe sixty percent of it. That sixty percent works very well.

Loved

Price

Complaints

Reporting depth

4 found this helpful
Yuki FarahVerified user9mo ago
for Payroll Software

Support is the differentiator

Good value at our size. I would want more depth if we doubled the team.

Loved

Onboarding

2 found this helpful
Ivy OseiVerified user9mo ago
for Payroll Software

Worth the switch

The templates saved us more time than I expected. Small thing, big effect.

Loved

Support responsiveness

Complaints

Mobile experience

0 found this helpful
Mei IyerVerified user10mo ago
for Payroll Software

Solid, with a couple of rough edges

Support answered within a few hours both times I needed them.

Loved

Support responsiveness

Complaints

Reporting depth

8 found this helpful
Piotr SilveiraVerified user1y ago
for Payroll Software

Worth the switch

It scaled with us from two seats to eleven without a repricing conversation.

Loved

Ease of use

Complaints

Limited integrations

2 found this helpful
Karim OkoyeVerified user1y ago
for Payroll Software

Sensible defaults

Does what it says. The onboarding was better than I expected for the price.

Loved

Performance

Complaints

Documentation

8 found this helpful
Sofia OseiVerified user1y ago
for Payroll Software

Does the job without drama

Support answered within a few hours both times I needed them.

Loved

Ease of use

Complaints

Reporting depth

4 found this helpful
Tomas IyerVerified user1y ago
for Payroll Software

Reliable day to day

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Loved

Reliability

Complaints

Documentation

0 found this helpful
Leila BergVerified user1y ago
for Payroll Software

Support is the differentiator

Not perfect, but every problem we have raised got an answer and most got fixed.

Loved

Integrations

Complaints

Mobile experience

5 found this helpful
Yuki AndersenVerified user1y ago
for Payroll Software

Straightforward and fast

Migration was smoother than the last two tools we tried. Data came across intact.

Loved

Ease of use

2 found this helpful
Ondine MoreauVerified user1y ago
for Payroll Software

Good fit for a small team

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Loved

Support responsiveness

Complaints

Mobile experience

7 found this helpful
Tomas RossiVerified user2y ago
for Payroll Software

Fine, not flashy

Fine for what we need. Not the most powerful option but the least annoying.

Loved

Price

Complaints

Reporting depth

1 found this helpful

How reviews are weighted

Volume raises confidence. It does not overpower quality.

Verified beats anonymous

Work-email and billing verification carry materially more weight than an unverified account.

Reputation compounds

Reviewers whose contributions are consistently marked helpful influence the score more.

Recency matters

Recent evidence weighs more, but history stays visible so you can see the trajectory.

Bursts get flagged

Sudden volume from one referrer, shared fingerprints or vendor IP ranges trigger review.