Wagebase
UnclaimedPay employees and contractors in 40 countries.
BetterScore
Avg rating
4.4
24 reviews · 18 verified
Would recommend
83%
4★ and above
Resolution rate
100%
4 of 4 problems
Median first response
7h
100% of problems answered
Open problems
0
0 users affected
About
Wagebase handles multi-country payroll and contractor payments under one agreement, aimed at distributed teams without an ops function.
Use-case ranks
A product can rank very differently depending on the job it is being judged for.
Score breakdown
How the BetterScore of 84.1 in Payroll Software is composed.
Verified rating, recommendation rate, sentiment
Resolved rate, response speed, user confirmation
Verified users, depth, anomaly checks
Primary-use votes, workflow match
Helpful replies, Q&A, founder participation
Recent improvements, sentiment trend, release activity
Follows, saves, likes, qualified profile visits
Confidence: medium. Sponsored placements contribute zero points to this score.
Loved for, and complained about
Themes extracted from verified review pros and cons.
Loved for
- · Reporting
- · Integrations
- · Support responsiveness
- · Performance
- · Reliability
- · Price
- · Onboarding
- · Ease of use
Common complaints
- · Occasional slow support
- · Limited integrations
- · Reporting depth
- · Documentation
- · Mobile experience
Problems
The public issue record. Open problems are as informative as resolved ones — so is how fast the company answered.
Open
0
Resolved
4
User-confirmed
2
Median resolution
11d
Attachment upload fails above 25MB
Uploads over 25MB fail near completion with a generic error rather than being rejected up front with the limit stated.
Integration disconnects silently after token refresh
When the upstream token rotates the connection drops without notifying anyone, and sync stops until someone notices manually.
Filters reset when navigating back
Opening a record and pressing back clears every applied filter, so working through a filtered list means reapplying filters each time.
Audit log omits deletions
Created and updated events are recorded but deletions are not, which leaves a gap in the trail during a compliance review.
Reviews
18 of 24 reviews come from verified users.
4.4
24 reviews
Reliable day to day
The core workflow is well thought through. Some of the settings are buried.
Loved
Reporting
Complaints
Occasional slow support
Sensible defaults
We had one billing mix-up which was corrected the same week without argument.
Loved
Integrations
Complaints
Limited integrations
Better than what we left
Good value at our size. I would want more depth if we doubled the team.
Loved
Support responsiveness
Complaints
Reporting depth
Solid, with a couple of rough edges
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Performance
Complaints
Documentation