BetterSaaS

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Mailglow reviews

A five-star average across unrelated jobs tells you very little. Every review here names the job it applies to, and verified users carry more weight than anonymous ones.

35

Reviews in view

35

Verified

4.6

Average rating

81%

Platform verified rate

Theo SilveiraVerified user1mo ago
for Email Marketing

Better than what we left

Easy to hand over to a junior marketer, which was the deciding factor for us.

Loved

Support responsiveness

Complaints

Limited integrations

7 found this helpful
June ParkVerified user2mo ago
for Email Marketing

Best template system we have used

Brand tokens mean a regional team cannot accidentally ship off-brand. Deliverability is fine but not a differentiator; we still monitor separately.

Loved

Brand tokens, component editor

Complaints

Deliverability tooling is basic

26 found this helpful
Sanne FerreiraVerified user2mo ago
for Email Marketing

Reliable day to day

Would recommend for a small team. Larger orgs will want the higher tier.

Loved

Reporting

Complaints

Reporting depth

7 found this helpful
Callum CostaVerified user2mo ago
for Email Marketing

Reliable day to day

Pricing is honest and the free tier was enough to prove it before we paid.

Loved

Support responsiveness

Complaints

Reporting depth

6 found this helpful
Lucia VegaVerified user2mo ago
for Email Marketing

Support is the differentiator

A few rough edges in the UI, but the underlying engine is dependable.

Loved

Ease of use

Complaints

Occasional slow support

6 found this helpful
Bruno OkoyeVerified user2mo ago
for Email Marketing

Support is the differentiator

Reliable. In four months we have had one short outage and it was communicated properly.

Loved

Reporting

Complaints

Occasional slow support

3 found this helpful
Sofia RossiVerified user3mo ago
for Email Marketing

Better than what we left

Reliable. In four months we have had one short outage and it was communicated properly.

Loved

Onboarding

Complaints

Price at the top tier

3 found this helpful
Sofia PetrovVerified user3mo ago
for Email Marketing

Solid, with a couple of rough edges

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Loved

Support responsiveness

Complaints

Price at the top tier

5 found this helpful
Bruno OkoyeVerified user3mo ago
for Email Marketing

Replaced two tools with this

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Loved

Performance

Complaints

Price at the top tier

0 found this helpful
Priya SilveiraVerified user5mo ago
for Email Marketing

Worth the switch

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Loved

Integrations

Complaints

Price at the top tier

5 found this helpful
Yuki ChenVerified user5mo ago
for Email Marketing

Sensible defaults

Stable and predictable. I have stopped thinking about it, which is the compliment.

Loved

Ease of use

Complaints

Advanced settings are buried

5 found this helpful
Bruno HoffmanVerified user5mo ago
for Email Marketing

Straightforward and fast

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Loved

Performance

Complaints

Advanced settings are buried

4 found this helpful
Tomas SilveiraVerified user6mo ago
for Email Marketing

Sensible defaults

We evaluated four options and picked this one on support responsiveness. No regrets.

Loved

Performance

Complaints

Mobile experience

3 found this helpful
Ondine TanakaVerified user7mo ago
for Email Marketing

Held up as we grew

Does what it says. The onboarding was better than I expected for the price.

Loved

Reliability

Complaints

Advanced settings are buried

8 found this helpful
Ines NagyVerified user7mo ago
for Email Marketing

Reliable day to day

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Loved

Reporting

Complaints

Price at the top tier

4 found this helpful
Rania LarsenVerified user9mo ago
for Email Marketing

Replaced two tools with this

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Loved

Support responsiveness

Complaints

Reporting depth

4 found this helpful
Anya CostaVerified user9mo ago
for Email Marketing

Support is the differentiator

We evaluated four options and picked this one on support responsiveness. No regrets.

Loved

Ease of use

Complaints

Documentation

8 found this helpful
Mei BauerVerified user9mo ago
for Email Marketing

Support is the differentiator

The templates saved us more time than I expected. Small thing, big effect.

Loved

Price

Complaints

Advanced settings are buried

2 found this helpful
Sanne MoreauVerified user10mo ago
for Email Marketing

Straightforward and fast

Pricing is honest and the free tier was enough to prove it before we paid.

Loved

Ease of use

Complaints

Limited integrations

4 found this helpful
Sanne WeberVerified user10mo ago
for Email Marketing

Better than what we left

We had one billing mix-up which was corrected the same week without argument.

Loved

Support responsiveness

Complaints

Advanced settings are buried

6 found this helpful
Piotr MoreauVerified user11mo ago
for Email Marketing

Straightforward and fast

The API is clean and documented, which made our integration a one-day job.

Loved

Integrations

Complaints

Mobile experience

8 found this helpful
Jonas WeberVerified user1y ago
for Email Marketing

Replaced two tools with this

The templates saved us more time than I expected. Small thing, big effect.

Loved

Ease of use

Complaints

Limited integrations

6 found this helpful
Hana LarsenVerified user1y ago
for Email Marketing

Sensible defaults

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Loved

Support responsiveness

Complaints

Documentation

4 found this helpful
Nadia NowakVerified user1y ago
for Email Marketing

Does the job without drama

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Loved

Reporting

Complaints

Price at the top tier

8 found this helpful

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Recency matters

Recent evidence weighs more, but history stays visible so you can see the trajectory.

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