Mailglow

Unclaimed

Campaigns your designers won't rebuild.

$25 – $399/moFree tierFounded 2021Web

BetterScore

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Avg rating

4.7

44 reviews · 35 verified

Would recommend

93%

4★ and above

Resolution rate

0 of 1 problems

Median first response

33h

100% of problems answered

Open problems

13 users affected

About

Mailglow focuses on the design side of marketing email — a component-based template editor, brand tokens, and a review flow that keeps campaigns on-brand across regions.

Use-case ranks

A product can rank very differently depending on the job it is being judged for.

Email Marketing

high confidence · 44 reviews in this job · fit 89

▲ 1 vs last period

Score breakdown

How the BetterScore of 84.7 in Email Marketing is composed.

User satisfaction90 · 25% weight

Verified rating, recommendation rate, sentiment

Problem resolution81 · 20% weight

Resolved rate, response speed, user confirmation

Review trust88 · 15% weight

Verified users, depth, anomaly checks

Use-case fit89 · 15% weight

Primary-use votes, workflow match

Community activity76 · 10% weight

Helpful replies, Q&A, founder participation

Product momentum79 · 10% weight

Recent improvements, sentiment trend, release activity

Popularity78 · 5% weight

Follows, saves, likes, qualified profile visits

Confidence: high. Sponsored placements contribute zero points to this score.

Loved for, and complained about

Themes extracted from verified review pros and cons.

Loved for

· Support responsiveness
· Brand tokens
· component editor
· Reporting
· Ease of use
· Integrations
· Onboarding
· Performance

Common complaints

· Limited integrations
· Deliverability tooling is basic
· Reporting depth
· Occasional slow support
· Mobile experience
· Price at the top tier
· Advanced settings are buried
· Documentation

Problems

The public issue record. Open problems are as informative as resolved ones — so is how fast the company answered.

All 1 problems →

Open

Resolved

User-confirmed

Median resolution

—

InvestigatingmediumTemplates

Brand token changes do not propagate to sent drafts

Updating a brand colour leaves already-created drafts on the old value with no warning, so campaigns ship off-brand.

13 also affectedReported 14d agoResponded 12d ago

Reviews

35 of 44 reviews come from verified users.

All reviews →

4.7

44 reviews

5★

4★

3★

2★

1★

Theo SilveiraVerified user1mo ago

for Email Marketing

Better than what we left

Easy to hand over to a junior marketer, which was the deciding factor for us.

Loved

Support responsiveness

Complaints

Limited integrations

7 found this helpful

June ParkVerified user2mo ago

for Email Marketing

Best template system we have used

Brand tokens mean a regional team cannot accidentally ship off-brand. Deliverability is fine but not a differentiator; we still monitor separately.

Loved

Brand tokens, component editor

Complaints

Deliverability tooling is basic

26 found this helpful

Sanne FerreiraVerified user2mo ago

for Email Marketing

Reliable day to day

Would recommend for a small team. Larger orgs will want the higher tier.

Loved

Reporting

Complaints

Reporting depth

7 found this helpful

Callum CostaVerified user2mo ago

for Email Marketing

Reliable day to day

Pricing is honest and the free tier was enough to prove it before we paid.

Loved

Support responsiveness

Complaints

Reporting depth

6 found this helpful