Pulsegraph
UnclaimedCross-network social measurement.
BetterScore
Avg rating
4.5
24 reviews · 19 verified
Would recommend
96%
4★ and above
Resolution rate
100%
2 of 2 problems
Median first response
2h
100% of problems answered
Open problems
0
0 users affected
About
Pulsegraph normalises metrics across networks into one engagement model, with competitor benchmarking and export to the warehouse.
Use-case ranks
A product can rank very differently depending on the job it is being judged for.
Score breakdown
How the BetterScore of 86.9 in Social Analytics is composed.
Verified rating, recommendation rate, sentiment
Resolved rate, response speed, user confirmation
Verified users, depth, anomaly checks
Primary-use votes, workflow match
Helpful replies, Q&A, founder participation
Recent improvements, sentiment trend, release activity
Follows, saves, likes, qualified profile visits
Confidence: medium. Sponsored placements contribute zero points to this score.
Loved for, and complained about
Themes extracted from verified review pros and cons.
Loved for
- · Normalisation
- · export
- · Support responsiveness
- · Integrations
- · Performance
- · Reliability
- · Reporting
- · Ease of use
Common complaints
- · Manual peer sets
- · Limited integrations
- · Reporting depth
- · Mobile experience
- · Documentation
- · Price at the top tier
- · Advanced settings are buried
- · Occasional slow support
Problems
The public issue record. Open problems are as informative as resolved ones — so is how fast the company answered.
Open
0
Resolved
2
User-confirmed
0
Median resolution
13d
Bulk actions silently skip archived records
Selecting all and applying a bulk action reports success but quietly excludes archived records, with no indication in the result.
Recurring items shift by an hour across DST
Items scheduled before a daylight-saving change fire an hour out afterwards, which breaks anything time-sensitive.
Reviews
19 of 24 reviews come from verified users.
4.5
24 reviews
One engagement model across networks
Normalising metrics across five networks is the hard part and they do it well. Competitor benchmarking is useful but the peer set needs manual curation.
Loved
Normalisation, export
Complaints
Manual peer sets
Worth the switch
Easy to hand over to a junior marketer, which was the deciding factor for us.
Loved
Support responsiveness
Complaints
Limited integrations
Support is the differentiator
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Integrations
Complaints
Reporting depth
Better than what we left
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Performance
Complaints
Mobile experience