Metricbase
UnclaimedOne metric definition, every dashboard.
BetterScore
Avg rating
4.3
36 reviews · 31 verified
Would recommend
89%
4★ and above
Resolution rate
100%
2 of 2 problems
Median first response
9h
100% of problems answered
Open problems
0
0 users affected
About
Metricbase puts metric definitions under version control so revenue means the same thing in every report that cites it.
Use-case ranks
A product can rank very differently depending on the job it is being judged for.
Score breakdown
How the BetterScore of 86.8 in Business Intelligence is composed.
Verified rating, recommendation rate, sentiment
Resolved rate, response speed, user confirmation
Verified users, depth, anomaly checks
Primary-use votes, workflow match
Helpful replies, Q&A, founder participation
Recent improvements, sentiment trend, release activity
Follows, saves, likes, qualified profile visits
Confidence: medium. Sponsored placements contribute zero points to this score.
Loved for, and complained about
Themes extracted from verified review pros and cons.
Loved for
- · Support responsiveness
- · Onboarding
- · Reliability
- · Performance
- · Ease of use
- · Reporting
- · Price
- · Integrations
Common complaints
- · Mobile experience
- · Limited integrations
- · Advanced settings are buried
- · Price at the top tier
- · Reporting depth
- · Occasional slow support
- · Documentation
Problems
The public issue record. Open problems are as informative as resolved ones — so is how fast the company answered.
Open
0
Resolved
2
User-confirmed
0
Median resolution
9d
Deleted members still appear in reports
Removed users continue to show in historical reporting with no indication they no longer have access.
Billing page shows the wrong currency
Accounts billed in EUR see totals rendered with a dollar sign, though the amount charged is correct.
Reviews
31 of 36 reviews come from verified users.
4.3
36 reviews
Solid, with a couple of rough edges
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Support responsiveness
Complaints
Mobile experience
Better than what we left
Easy to hand over to a junior marketer, which was the deciding factor for us.
Loved
Onboarding
Complaints
Limited integrations
Better than what we left
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Reliability
Complaints
Advanced settings are buried
Straightforward and fast
Stable and predictable. I have stopped thinking about it, which is the compliment.
Loved
Performance
Complaints
Advanced settings are buried