ResolvedhighAPIProblem #61

Webhook retries deliver a duplicate payload

100% of problems resolved · median first response 15h

A failed webhook is retried without an idempotency key, so downstream systems process the same event twice.

Environment

Web · Chrome 141 · macOS 16

Response timeline

Every state change is public, including the company's reasoning.

API responses omit rate-limit headers

There is no way to see remaining quota before being throttled, so clients can only back off after a 429.

Integration disconnects silently after token refresh

When the upstream token rotates the connection drops without notifying anyone, and sync stops until someone notices manually.