Threadline reviews

Reliable day to day

Stable and predictable. I have stopped thinking about it, which is the compliment.

Held up as we grew

Reliable. In four months we have had one short outage and it was communicated properly.

Solid, with a couple of rough edges

Good value at our size. I would want more depth if we doubled the team.

Does the job without drama

Pricing is honest and the free tier was enough to prove it before we paid.

Reliable day to day

It scaled with us from two seats to eleven without a repricing conversation.

Worth the switch

Support answered within a few hours both times I needed them.

Straightforward and fast

Support answered within a few hours both times I needed them.

Good fit for a small team

Support answered within a few hours both times I needed them.

Support is the differentiator

Fine for what we need. Not the most powerful option but the least annoying.

Fine, not flashy

Took a couple of weeks to settle into it. Worth pushing through the first fortnight.

Worth the switch

Reliable. In four months we have had one short outage and it was communicated properly.

Does the job without drama

It scaled with us from two seats to eleven without a repricing conversation.

Straightforward and fast

It scaled with us from two seats to eleven without a repricing conversation.

Support is the differentiator

We use maybe sixty percent of it. That sixty percent works very well.

Fine, not flashy

A few rough edges in the UI, but the underlying engine is dependable.

Worth the switch

Not perfect, but every problem we have raised got an answer and most got fixed.

Replaced two tools with this

Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.

Better than what we left

Support answered within a few hours both times I needed them.