BetterSaaS

BetterReviews

Metricbase reviews

A five-star average across unrelated jobs tells you very little. Every review here names the job it applies to, and verified users carry more weight than anonymous ones.

28

Reviews in view

28

Verified

4.6

Average rating

81%

Platform verified rate

Piotr MoreauVerified user1mo ago
for Business Intelligence

Solid, with a couple of rough edges

Would recommend for a small team. Larger orgs will want the higher tier.

Loved

Support responsiveness

Complaints

Mobile experience

7 found this helpful
Amara IyerVerified user2mo ago
for Business Intelligence

Better than what we left

Easy to hand over to a junior marketer, which was the deciding factor for us.

Loved

Onboarding

Complaints

Limited integrations

7 found this helpful
Kwame OseiVerified user3mo ago
for Business Intelligence

Better than what we left

Fine for what we need. Not the most powerful option but the least annoying.

Loved

Reliability

Complaints

Advanced settings are buried

6 found this helpful
Ondine VegaVerified user3mo ago
for Business Intelligence

Straightforward and fast

Stable and predictable. I have stopped thinking about it, which is the compliment.

Loved

Performance

Complaints

Advanced settings are buried

2 found this helpful
Leila BergVerified user3mo ago
for Business Intelligence

Sensible defaults

Pricing is honest and the free tier was enough to prove it before we paid.

Loved

Reliability

Complaints

Price at the top tier

0 found this helpful
Rania AndersenVerified user4mo ago
for Business Intelligence

Solid, with a couple of rough edges

Reliable. In four months we have had one short outage and it was communicated properly.

Loved

Onboarding

Complaints

Reporting depth

0 found this helpful
Tomas NowakVerified user4mo ago
for Business Intelligence

Does the job without drama

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Loved

Ease of use

Complaints

Mobile experience

8 found this helpful
Anya VegaVerified user6mo ago
for Business Intelligence

Solid, with a couple of rough edges

Stable and predictable. I have stopped thinking about it, which is the compliment.

Loved

Price

Complaints

Limited integrations

4 found this helpful
Leila LindqvistVerified user6mo ago
for Business Intelligence

Replaced two tools with this

Migration was smoother than the last two tools we tried. Data came across intact.

Loved

Reliability

Complaints

Advanced settings are buried

7 found this helpful
Theo OseiVerified user6mo ago
for Business Intelligence

Solid, with a couple of rough edges

We use maybe sixty percent of it. That sixty percent works very well.

Loved

Performance

Complaints

Occasional slow support

4 found this helpful
Amara OseiVerified user7mo ago
for Business Intelligence

Solid, with a couple of rough edges

Reliable. In four months we have had one short outage and it was communicated properly.

Loved

Performance

2 found this helpful
Leila BergVerified user8mo ago
for Business Intelligence

Good fit for a small team

Reliable. In four months we have had one short outage and it was communicated properly.

Loved

Ease of use

Complaints

Advanced settings are buried

0 found this helpful
Alex AndersenVerified user9mo ago
for Business Intelligence

Solid, with a couple of rough edges

Does what it says. The onboarding was better than I expected for the price.

Loved

Performance

Complaints

Advanced settings are buried

7 found this helpful
Ivy HaddadVerified user10mo ago
for Business Intelligence

Good fit for a small team

The API is clean and documented, which made our integration a one-day job.

Loved

Price

Complaints

Documentation

8 found this helpful
Mei CostaVerified user10mo ago
for Business Intelligence

Solid, with a couple of rough edges

The core workflow is well thought through. Some of the settings are buried.

Loved

Integrations

Complaints

Mobile experience

6 found this helpful
Elena OkoyeVerified user11mo ago
for Business Intelligence

Straightforward and fast

Fine for what we need. Not the most powerful option but the least annoying.

Loved

Support responsiveness

Complaints

Advanced settings are buried

1 found this helpful
Paulo IvanovVerified user11mo ago
for Business Intelligence

Does the job without drama

Support answered within a few hours both times I needed them.

Loved

Support responsiveness

Complaints

Documentation

6 found this helpful
Freya HoffmanVerified user11mo ago
for Business Intelligence

Solid, with a couple of rough edges

Stable and predictable. I have stopped thinking about it, which is the compliment.

Loved

Price

Complaints

Price at the top tier

6 found this helpful
Dmitri OkoyeVerified user1y ago
for Business Intelligence

Good fit for a small team

A few rough edges in the UI, but the underlying engine is dependable.

Loved

Integrations

Complaints

Price at the top tier

4 found this helpful
Lucia NowakVerified user1y ago
for Business Intelligence

Held up as we grew

Good value at our size. I would want more depth if we doubled the team.

Loved

Integrations

Complaints

Occasional slow support

3 found this helpful
Karim MensahVerified user1y ago
for Business Intelligence

Sensible defaults

Fast, and it stays fast as our volume grows. That is rarer than it should be.

Loved

Price

Complaints

Limited integrations

2 found this helpful
Tomas CostaVerified user1y ago
for Business Intelligence

Fine, not flashy

Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.

Loved

Price

Complaints

Advanced settings are buried

5 found this helpful
Lucia BauerVerified user1y ago
for Business Intelligence

Held up as we grew

Support answered within a few hours both times I needed them.

Loved

Ease of use

Complaints

Price at the top tier

4 found this helpful
Tomas IyerVerified user1y ago
for Business Intelligence

Good fit for a small team

The templates saved us more time than I expected. Small thing, big effect.

Loved

Reliability

3 found this helpful

Showing 24 of 28 reviews. Narrow by job or product to see more.

How reviews are weighted

Volume raises confidence. It does not overpower quality.

Verified beats anonymous

Work-email and billing verification carry materially more weight than an unverified account.

Reputation compounds

Reviewers whose contributions are consistently marked helpful influence the score more.

Recency matters

Recent evidence weighs more, but history stays visible so you can see the trajectory.

Bursts get flagged

Sudden volume from one referrer, shared fingerprints or vendor IP ranges trigger review.