BetterSaaS

Tomas Costa

Trusted Reviewer

@tomascosta · contributing since Apr 13, 2026

607

Reputation

12

Reviews written

0

Problems reported

56

Helpful votes

Reviews (12)

Tomas CostaVerified user4mo ago
Verbatimfor Transcription

Replaced two tools with this

Good value at our size. I would want more depth if we doubled the team.

Loved

Performance

Complaints

Documentation

0 found this helpful
Tomas CostaVerified user8mo ago
Echotextfor Transcription

Worth the switch

Six months in and it still does the job. Nothing surprising, which is the point.

Loved

Reporting

Complaints

Price at the top tier

1 found this helpful
Tomas CostaUnverified8mo ago
Linkyardfor Link Management

Reliable day to day

Good value at our size. I would want more depth if we doubled the team.

Loved

Onboarding

Complaints

Reporting depth

2 found this helpful
Tomas CostaVerified user10mo ago
Tallyhawkfor Website Analytics

Fine, not flashy

We evaluated four options and picked this one on support responsiveness. No regrets.

Loved

Onboarding

Complaints

Limited integrations

6 found this helpful
Tomas CostaUnverified11mo ago
Testfieldfor User Research

Sensible defaults

The reporting finally gave our lead something to take into the monthly review.

Loved

Reporting

Complaints

Mobile experience

4 found this helpful
Tomas CostaVerified user1y ago
Ticketwellfor Help Desk

Better than what we left

Not perfect, but every problem we have raised got an answer and most got fixed.

Loved

Reliability

7 found this helpful
Tomas CostaVerified user1y ago
Postloopfor Social Media Scheduling

Reliable day to day

A few rough edges in the UI, but the underlying engine is dependable.

Loved

Price

Complaints

Advanced settings are buried

7 found this helpful
Tomas CostaUnverified1y ago
Plotkitfor Data Visualization

Sensible defaults

It scaled with us from two seats to eleven without a repricing conversation.

Loved

Ease of use

Complaints

Limited integrations

5 found this helpful

Showing 8 of 12 reviews.