BetterReviews
Ledgerly reviews
A five-star average across unrelated jobs tells you very little. Every review here names the job it applies to, and verified users carry more weight than anonymous ones.
37
Reviews in view
37
Verified
4.5
Average rating
81%
Platform verified rate
Good fit for a small team
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Reliability
Complaints
Price at the top tier
Support is the differentiator
Good product held back slightly by thin documentation on the advanced features.
Loved
Support responsiveness
Complaints
Mobile experience
Good fit for a small team
The API is clean and documented, which made our integration a one-day job.
Loved
Performance
Complaints
Price at the top tier
Good fit for a small team
Good value at our size. I would want more depth if we doubled the team.
Loved
Support responsiveness
Complaints
Advanced settings are buried
Fine, not flashy
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Reporting
Complaints
Occasional slow support
Held up as we grew
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Support responsiveness
Complaints
Documentation
Sensible defaults
The API is clean and documented, which made our integration a one-day job.
Loved
Reporting
Complaints
Price at the top tier
Support is the differentiator
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Reporting
Complaints
Mobile experience
Does the job without drama
Pricing is honest and the free tier was enough to prove it before we paid.
Loved
Ease of use
Complaints
Advanced settings are buried
Fine, not flashy
Support answered within a few hours both times I needed them.
Loved
Reliability
Complaints
Price at the top tier
Better than what we left
The core workflow is well thought through. Some of the settings are buried.
Loved
Integrations
Complaints
Documentation
Good fit for a small team
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Price
Better than what we left
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Performance
Complaints
Mobile experience
Good fit for a small team
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Performance
Complaints
Documentation
Reliable day to day
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Support responsiveness
Complaints
Occasional slow support
Good fit for a small team
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Reliability
Complaints
Limited integrations
Replaced two tools with this
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Ease of use
Complaints
Documentation
Worth the switch
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Reporting
Complaints
Mobile experience
Support is the differentiator
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Performance
Complaints
Reporting depth
Does the job without drama
Good product held back slightly by thin documentation on the advanced features.
Loved
Reliability
Complaints
Limited integrations
Solid, with a couple of rough edges
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Reporting
Complaints
Advanced settings are buried
Better than what we left
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Performance
Complaints
Price at the top tier
Worth the switch
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Price
Complaints
Documentation
Sensible defaults
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Performance
Complaints
Occasional slow support
Showing 24 of 37 reviews. Narrow by job or product to see more.
How reviews are weighted
Volume raises confidence. It does not overpower quality.
Verified beats anonymous
Work-email and billing verification carry materially more weight than an unverified account.
Reputation compounds
Reviewers whose contributions are consistently marked helpful influence the score more.
Recency matters
Recent evidence weighs more, but history stays visible so you can see the trajectory.
Bursts get flagged
Sudden volume from one referrer, shared fingerprints or vendor IP ranges trigger review.