BetterSaaS
AcknowledgedhighPerformanceProblem #123

CSV export times out on large accounts

Tracepoint

67% of problems resolved · median first response 7h

Exporting more than about 50,000 rows returns a gateway timeout. Smaller exports complete normally.

Environment

Web · Edge 141 · Windows 11

Response timeline

Every state change is public, including the company's reasoning.

  1. Reported

    Jul 10, 2025

    Vera Larsen reported this problem as a verified user.

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