BetterSaaS

Emberly

Unclaimed

Email that grows with your list, not your bill.

$15 – $249/moFree tierFounded 2023Web
82

BetterScore

Avg rating

4.4

45 reviews · 37 verified

Would recommend

91%

4★ and above

Resolution rate

33%

1 of 3 problems

Median first response

8h

67% of problems answered

Open problems

2

33 users affected

About

Emberly prices on sends rather than contacts, and pairs broadcast campaigns with lightweight automations for teams graduating from a free tool.

Use-case ranks

A product can rank very differently depending on the job it is being judged for.

#3
Email Marketing

medium confidence · 31 reviews in this job · fit 86

▲ 4 vs last period
83.7
#3
Newsletter Platforms

low confidence · 14 reviews in this job · fit 77

▲ 1 vs last period
80.2

Score breakdown

How the BetterScore of 83.7 in Email Marketing is composed.

User satisfaction88 · 25% weight

Verified rating, recommendation rate, sentiment

Problem resolution86 · 20% weight

Resolved rate, response speed, user confirmation

Review trust82 · 15% weight

Verified users, depth, anomaly checks

Use-case fit86 · 15% weight

Primary-use votes, workflow match

Community activity71 · 10% weight

Helpful replies, Q&A, founder participation

Product momentum90 · 10% weight

Recent improvements, sentiment trend, release activity

Popularity64 · 5% weight

Follows, saves, likes, qualified profile visits

Confidence: medium. Sponsored placements contribute zero points to this score.

Loved for, and complained about

Themes extracted from verified review pros and cons.

Loved for

  • · Pricing model
  • · Ease of use
  • · Price
  • · Integrations
  • · Reporting
  • · Support responsiveness
  • · Reliability
  • · Onboarding

Common complaints

  • · Shallow automations
  • · Price at the top tier
  • · Advanced settings are buried
  • · Limited integrations
  • · Occasional slow support
  • · Documentation
  • · Reporting depth
  • · Mobile experience

Problems

The public issue record. Open problems are as informative as resolved ones — so is how fast the company answered.

All 3 problems →

Open

2

Resolved

1

User-confirmed

0

Median resolution

13d

Reviews

37 of 45 reviews come from verified users.

All reviews →

4.4

45 reviews

5★
24
4★
17
3★
4
2★
0
1★
0
Dev RaoVerified user25d ago
for Email Marketing

Send-based pricing suits a dormant list

Half our list is seasonal. Paying per send rather than per contact cut our bill by about sixty percent. Automations are simple but adequate.

Loved

Pricing model

Complaints

Shallow automations

23 found this helpful
Ondine RossiVerified user1mo ago
for Email Marketing

Support is the differentiator

Good value at our size. I would want more depth if we doubled the team.

Loved

Ease of use

6 found this helpful
Callum CostaVerified user1mo ago
for Newsletter Platforms

Sensible defaults

A few rough edges in the UI, but the underlying engine is dependable.

Loved

Price

Complaints

Price at the top tier

3 found this helpful
Ines LindqvistVerified user2mo ago
for Email Marketing

Good fit for a small team

A few rough edges in the UI, but the underlying engine is dependable.

Loved

Price

Complaints

Price at the top tier

7 found this helpful