BetterSaaS

Tidewave

Claimed & verified

Schedule where your audience actually is.

$19 – $129/moFree tierFounded 2022WebTidewave Software
80

BetterScore

Avg rating

4.5

28 reviews · 22 verified

Would recommend

96%

4★ and above

Resolution rate

0%

0 of 1 problems

Median first response

14h

100% of problems answered

Open problems

1

17 users affected

About

Tidewave analyses historical engagement to recommend send windows per network and per audience segment, then schedules into those windows automatically.

Use-case ranks

A product can rank very differently depending on the job it is being judged for.

#4
Social Media Scheduling

low confidence · 19 reviews in this job · fit 88

▲ 2 vs last period
82
#4
Social Analytics

provisional confidence · 9 reviews in this job · fit 76

▼ 1 vs last period
78

Score breakdown

How the BetterScore of 82 in Social Media Scheduling is composed.

User satisfaction86 · 25% weight

Verified rating, recommendation rate, sentiment

Problem resolution81 · 20% weight

Resolved rate, response speed, user confirmation

Review trust82 · 15% weight

Verified users, depth, anomaly checks

Use-case fit88 · 15% weight

Primary-use votes, workflow match

Community activity70 · 10% weight

Helpful replies, Q&A, founder participation

Product momentum86 · 10% weight

Recent improvements, sentiment trend, release activity

Popularity63 · 5% weight

Follows, saves, likes, qualified profile visits

Confidence: low. Sponsored placements contribute zero points to this score.

Loved for, and complained about

Themes extracted from verified review pros and cons.

Loved for

  • · Send-time model
  • · honest expectations
  • · Support responsiveness
  • · Reliability
  • · Ease of use
  • · Reporting
  • · Price
  • · Integrations

Common complaints

  • · Small network coverage
  • · Advanced settings are buried
  • · Limited integrations
  • · Reporting depth
  • · Price at the top tier
  • · Mobile experience
  • · Documentation
  • · Occasional slow support

Problems

The public issue record. Open problems are as informative as resolved ones — so is how fast the company answered.

All 1 problems →

Open

1

Resolved

0

User-confirmed

0

Median resolution

—

Reviews

22 of 28 reviews come from verified users.

All reviews →

4.5

28 reviews

5★
16
4★
11
3★
0
2★
1
1★
0
Sam OduyaVerified user1mo ago
for Social Media Scheduling

Send-time recommendations actually moved engagement

We saw a measurable lift after letting it pick windows for two of our four accounts. The other two were flat, which they were upfront about being likely for low-volume accounts.

Loved

Send-time model, honest expectations

Complaints

Small network coverage

14 found this helpful
Rhea OkoyeUnverified2mo ago
for Social Analytics

Held up as we grew

Good value at our size. I would want more depth if we doubled the team.

Loved

Support responsiveness

Complaints

Advanced settings are buried

0 found this helpful
Clara DuarteVerified user2mo ago
for Social Media Scheduling

Better than what we left

The API is clean and documented, which made our integration a one-day job.

Loved

Reliability

Complaints

Limited integrations

2 found this helpful
Jonas NowakVerified user3mo ago
for Social Media Scheduling

Replaced two tools with this

We had one billing mix-up which was corrected the same week without argument.

Loved

Ease of use

Complaints

Limited integrations

5 found this helpful