BetterSaaS

Coilbase

Unclaimed

Pipeline, contacts and enrichment in one place.

$39 – $249/moFree tierFounded 2020Web
81.6

BetterScore

Avg rating

4.5

42 reviews · 35 verified

Would recommend

93%

4★ and above

Resolution rate

50%

1 of 2 problems

Median first response

19h

100% of problems answered

Open problems

1

24 users affected

About

Coilbase pairs a straightforward deal pipeline with built-in company enrichment, removing the usual second subscription for data.

Use-case ranks

A product can rank very differently depending on the job it is being judged for.

#2
CRM Software

medium confidence · 29 reviews in this job · fit 89

83.1
#3
Lead Generation

low confidence · 13 reviews in this job · fit 76

80.1

Score breakdown

How the BetterScore of 83.1 in CRM Software is composed.

User satisfaction87 · 25% weight

Verified rating, recommendation rate, sentiment

Problem resolution84 · 20% weight

Resolved rate, response speed, user confirmation

Review trust85 · 15% weight

Verified users, depth, anomaly checks

Use-case fit89 · 15% weight

Primary-use votes, workflow match

Community activity72 · 10% weight

Helpful replies, Q&A, founder participation

Product momentum78 · 10% weight

Recent improvements, sentiment trend, release activity

Popularity69 · 5% weight

Follows, saves, likes, qualified profile visits

Confidence: medium. Sponsored placements contribute zero points to this score.

Loved for, and complained about

Themes extracted from verified review pros and cons.

Loved for

  • · Performance
  • · Reliability
  • · Ease of use
  • · Support responsiveness
  • · Price
  • · Integrations
  • · Onboarding
  • · Reporting

Common complaints

  • · Mobile experience
  • · Reporting depth
  • · Limited integrations
  • · Advanced settings are buried
  • · Documentation
  • · Occasional slow support
  • · Price at the top tier

Problems

The public issue record. Open problems are as informative as resolved ones — so is how fast the company answered.

All 2 problems →

Open

1

Resolved

1

User-confirmed

1

Median resolution

29d

Reviews

35 of 42 reviews come from verified users.

All reviews →

4.5

42 reviews

5★
25
4★
14
3★
2
2★
1
1★
0
Theo SilveiraUnverified1mo ago
for CRM Software

Replaced two tools with this

The templates saved us more time than I expected. Small thing, big effect.

Loved

Performance

Complaints

Mobile experience

4 found this helpful
Hugo NowakVerified user1mo ago
for Lead Generation

Fine, not flashy

Does what it says. The onboarding was better than I expected for the price.

Loved

Reliability

Complaints

Mobile experience

3 found this helpful
Bruno HoffmanVerified user2mo ago
for CRM Software

Does the job without drama

The reporting finally gave our lead something to take into the monthly review.

Loved

Ease of use

Complaints

Mobile experience

2 found this helpful
Tomas HaddadVerified user2mo ago
for Lead Generation

Held up as we grew

Easy to hand over to a junior marketer, which was the deciding factor for us.

Loved

Support responsiveness

Complaints

Reporting depth

1 found this helpful