Vera Chen
VerifiedCategory Expert@verachen · contributing since Jun 12, 2026
854
Reputation
8
Reviews written
1
Problems reported
35
Helpful votes
Reviews (8)
Does the job without drama
Pricing is honest and the free tier was enough to prove it before we paid.
Loved
Support responsiveness
Complaints
Mobile experience
Sensible defaults
The templates saved us more time than I expected. Small thing, big effect.
Loved
Support responsiveness
Complaints
Reporting depth
Straightforward and fast
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Reliability
Complaints
Mobile experience
Reliable day to day
Good value at our size. I would want more depth if we doubled the team.
Loved
Support responsiveness
Complaints
Limited integrations
Straightforward and fast
Good value at our size. I would want more depth if we doubled the team.
Loved
Performance
Complaints
Advanced settings are buried
Fine, not flashy
We had one billing mix-up which was corrected the same week without argument.
Loved
Reporting
Complaints
Mobile experience
Does the job without drama
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Price
Complaints
Mobile experience
Sensible defaults
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Integrations
Complaints
Limited integrations