Rhea Andersen
VerifiedTrusted Reviewer@rheaandersen · contributing since Jul 17, 2025
568
Reputation
12
Reviews written
1
Problems reported
48
Helpful votes
Reviews (12)
Solid, with a couple of rough edges
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Support responsiveness
Complaints
Advanced settings are buried
Good fit for a small team
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Price
Held up as we grew
The API is clean and documented, which made our integration a one-day job.
Loved
Performance
Complaints
Mobile experience
Fine, not flashy
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Integrations
Sensible defaults
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Reliability
Complaints
Documentation
Fine, not flashy
Support answered within a few hours both times I needed them.
Loved
Onboarding
Complaints
Reporting depth
Good fit for a small team
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Integrations
Complaints
Occasional slow support
Good fit for a small team
Pricing is honest and the free tier was enough to prove it before we paid.
Loved
Performance
Complaints
Price at the top tier
Showing 8 of 12 reviews.