Verbatim
UnclaimedSpeaker-separated transcripts in minutes.
BetterScore
Avg rating
4.3
31 reviews · 21 verified
Would recommend
87%
4★ and above
Resolution rate
50%
2 of 4 problems
Median first response
15h
75% of problems answered
Open problems
2
25 users affected
About
Verbatim leads on diarisation quality, keeping multi-speaker interviews and panels legible without manual cleanup.
Use-case ranks
A product can rank very differently depending on the job it is being judged for.
medium confidence · 31 reviews in this job · fit 90
Score breakdown
How the BetterScore of 83.6 in Transcription is composed.
Verified rating, recommendation rate, sentiment
Resolved rate, response speed, user confirmation
Verified users, depth, anomaly checks
Primary-use votes, workflow match
Helpful replies, Q&A, founder participation
Recent improvements, sentiment trend, release activity
Follows, saves, likes, qualified profile visits
Confidence: medium. Sponsored placements contribute zero points to this score.
Loved for, and complained about
Themes extracted from verified review pros and cons.
Loved for
- · Ease of use
- · Performance
- · Onboarding
- · Reporting
- · Support responsiveness
- · Reliability
- · Price
- · Integrations
Common complaints
- · Limited integrations
- · Price at the top tier
- · Documentation
- · Occasional slow support
- · Mobile experience
- · Reporting depth
- · Advanced settings are buried
Problems
The public issue record. Open problems are as informative as resolved ones — so is how fast the company answered.
Open
2
Resolved
2
User-confirmed
1
Median resolution
15d
Sorting differs between the list and the export
The exported file does not preserve the sort order shown on screen, so the two disagree when compared side by side.
Attachment upload fails above 25MB
Uploads over 25MB fail near completion with a generic error rather than being rejected up front with the limit stated.
Deleted members still appear in reports
Removed users continue to show in historical reporting with no indication they no longer have access.
Keyboard focus is lost after closing a dialog
Focus returns to the top of the page rather than the triggering control, which makes keyboard-only navigation slow.
Reviews
21 of 31 reviews come from verified users.
4.3
31 reviews
Better than what we left
The templates saved us more time than I expected. Small thing, big effect.
Loved
Ease of use
Complaints
Limited integrations
Support is the differentiator
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Performance
Complaints
Price at the top tier
Support is the differentiator
Pricing is honest and the free tier was enough to prove it before we paid.
Loved
Onboarding
Complaints
Documentation
Reliable day to day
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Performance
Complaints
Occasional slow support