Ondine Nagy
VerifiedCategory Expert@ondinenagy · contributing since Jun 6, 2025
803
Reputation
9
Reviews written
2
Problems reported
37
Helpful votes
Reviews (9)
Does the job without drama
Would recommend for a small team. Larger orgs will want the higher tier.
Loved
Support responsiveness
Complaints
Advanced settings are buried
Held up as we grew
Took a couple of weeks to settle into it. Worth pushing through the first fortnight.
Loved
Support responsiveness
Complaints
Advanced settings are buried
Straightforward and fast
The core workflow is well thought through. Some of the settings are buried.
Loved
Integrations
Complaints
Price at the top tier
Better than what we left
The templates saved us more time than I expected. Small thing, big effect.
Loved
Integrations
Complaints
Occasional slow support
Sensible defaults
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Reporting
Complaints
Price at the top tier
Worth the switch
Support answered within a few hours both times I needed them.
Loved
Reporting
Complaints
Mobile experience
Held up as we grew
Support answered within a few hours both times I needed them.
Loved
Performance
Complaints
Limited integrations
Does the job without drama
Migration was smoother than the last two tools we tried. Data came across intact.
Loved
Onboarding
Complaints
Mobile experience
Showing 8 of 9 reviews.
Problems reported (2)
Keyboard focus is lost after closing a dialog
Focus returns to the top of the page rather than the triggering control, which makes keyboard-only navigation slow.
Keyboard focus is lost after closing a dialog
Focus returns to the top of the page rather than the triggering control, which makes keyboard-only navigation slow.