BetterSaaS
InvestigatinghighIntegrationsProblem #79

Email notifications stop after an SSO change

Seedlist

50% of problems resolved · median first response 39h

Switching the workspace to SSO silently unsubscribes existing members from all notification email until they re-save preferences.

Environment

Web · Edge 141 · Windows 11

Response timeline

Every state change is public, including the company's reasoning.

  1. Reported

    Nov 20, 2025

    Lucia Marques reported this problem as a verified user.

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