Jonas Nowak
VerifiedContributor@jonasnowak · contributing since Nov 30, 2024
183
Reputation
17
Reviews written
1
Problems reported
66
Helpful votes
Reviews (17)
Replaced two tools with this
The API is clean and documented, which made our integration a one-day job.
Loved
Support responsiveness
Sensible defaults
We had one billing mix-up which was corrected the same week without argument.
Loved
Onboarding
Complaints
Limited integrations
Replaced two tools with this
We had one billing mix-up which was corrected the same week without argument.
Loved
Ease of use
Complaints
Limited integrations
Sensible defaults
A few rough edges in the UI, but the underlying engine is dependable.
Loved
Support responsiveness
Complaints
Price at the top tier
Held up as we grew
Migration was smoother than the last two tools we tried. Data came across intact.
Loved
Support responsiveness
Complaints
Price at the top tier
Sensible defaults
Not perfect, but every problem we have raised got an answer and most got fixed.
Loved
Ease of use
Complaints
Price at the top tier
Fine, not flashy
Fast, and it stays fast as our volume grows. That is rarer than it should be.
Loved
Support responsiveness
Straightforward and fast
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Onboarding
Complaints
Price at the top tier
Showing 8 of 17 reviews.