BetterSaaS
OpenlowIntegrationsProblem #68

Email notifications stop after an SSO change

Relayline

25% of problems resolved · median first response 6h

Switching the workspace to SSO silently unsubscribes existing members from all notification email until they re-save preferences.

Environment

Mobile · iOS 19

Response timeline

Every state change is public, including the company's reasoning.

  1. Reported

    Jan 2, 2026

    Rania Bauer reported this problem as a verified user.

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