BetterSaaS
ResolvedhighIntegrationsProblem #229

Email notifications stop after an SSO change

Chatline

100% of problems resolved · median first response 5h

Switching the workspace to SSO silently unsubscribes existing members from all notification email until they re-save preferences.

Environment

Mobile · iOS 19

Response timeline

Every state change is public, including the company's reasoning.

  1. Reported

    Apr 5, 2025

    Tomas Haddad reported this problem.

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