Sanne Bakker
VerifiedTrusted Reviewer@sannebakker · contributing since Jan 6, 2026
510
Reputation
10
Reviews written
3
Problems reported
65
Helpful votes
Reviews (10)
Sensible defaults
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Performance
Complaints
Mobile experience
Sensible defaults
Good value at our size. I would want more depth if we doubled the team.
Loved
Ease of use
Complaints
Reporting depth
Good fit for a small team
Stable and predictable. I have stopped thinking about it, which is the compliment.
Loved
Onboarding
Complaints
Limited integrations
Support is the differentiator
We evaluated four options and picked this one on support responsiveness. No regrets.
Loved
Integrations
Complaints
Limited integrations
Straightforward and fast
Support answered within a few hours both times I needed them.
Loved
Reliability
Complaints
Price at the top tier
Solid, with a couple of rough edges
Good product held back slightly by thin documentation on the advanced features.
Loved
Ease of use
Complaints
Limited integrations
Support is the differentiator
The templates saved us more time than I expected. Small thing, big effect.
Loved
Ease of use
Complaints
Limited integrations
Better than what we left
Replaced two tools with this one. Setup took an afternoon and the team stopped asking questions.
Loved
Reporting
Complaints
Mobile experience
Showing 8 of 10 reviews.
Problems reported (3)
Attachment upload fails above 25MB
Uploads over 25MB fail near completion with a generic error rather than being rejected up front with the limit stated.
Attachment upload fails above 25MB
Uploads over 25MB fail near completion with a generic error rather than being rejected up front with the limit stated.
Deleted members still appear in reports
Removed users continue to show in historical reporting with no indication they no longer have access.