Rania Moreau
VerifiedContributor@raniamoreau · contributing since Dec 17, 2024
224
Reputation
8
Reviews written
3
Problems reported
36
Helpful votes
Reviews (8)
Better than what we left
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Reliability
Complaints
Documentation
Better than what we left
The API is clean and documented, which made our integration a one-day job.
Loved
Ease of use
Complaints
Price at the top tier
Sensible defaults
Fine for what we need. Not the most powerful option but the least annoying.
Loved
Ease of use
Complaints
Occasional slow support
Straightforward and fast
Solid day-to-day. We hit one limitation on reporting but support suggested a workable path.
Loved
Reporting
Complaints
Reporting depth
Support is the differentiator
Six months in and it still does the job. Nothing surprising, which is the point.
Loved
Reporting
Complaints
Occasional slow support
Sensible defaults
We use maybe sixty percent of it. That sixty percent works very well.
Loved
Performance
Complaints
Advanced settings are buried
Held up as we grew
Reliable. In four months we have had one short outage and it was communicated properly.
Loved
Integrations
Complaints
Limited integrations
Fine, not flashy
Stable and predictable. I have stopped thinking about it, which is the compliment.
Loved
Support responsiveness
Complaints
Mobile experience
Problems reported (3)
Bulk actions silently skip archived records
Selecting all and applying a bulk action reports success but quietly excludes archived records, with no indication in the result.
Session expires without warning mid-edit
The session ends silently while editing, and unsaved work is lost on the next save attempt with no warning beforehand.
Session expires without warning mid-edit
The session ends silently while editing, and unsaved work is lost on the next save attempt with no warning beforehand.